OB SUMMARY: Directly responsible for the daily operations of the Banquet/Catering operations.
Ensures that every guest has his or her needs met and all staff conducts themselves in a professional and courteous efficient manner.
Responsibilities
Plans, organizes, checks, and makes decisions to ensure department operates within the constraints of labor budget and operating cost restraints.
Directs staff to ensure company standards, procedures, and policies for quality and service of operations are met.
Supervise and direct the staff ensuring that:
The guest is greeted by server or set-up attendants in the shortest amount of time.
Tables or buffets are set and cleared
Banquet shifts are properly staffed at all times.
Banquet areas are clean in accordance with health department regulations.
Ensure all employees are in full uniform including name badges and are conducting themselves in a professional manner.
Constantly encourages teamwork, professionalism and creativity among staff.
Develop and implement creative strategies to increase revenues while ensuring guest satisfaction.
Develop effective shift strategies and ensure daily, informative shift meetings are held.
Must be able to complete banquet checks and distribute to the front desk for posting in a timely manner.
Perform administrative responsibilities to include, but not limited to inventory control, scheduling, payroll and personnel procedures.
Plan, coordinate and implement special events and holiday functions.
Perform Banquet Server and Set-up duties as required.
Participate in property meetings and employee functions as required.
Approve all weekly time sheets /payroll, purchase orders, and invoices.
Update time & attendance point sheets as needed.
Maintains a favorable working relationship with all other associates to foster a cooperative working environment to maximize employee morale, productivity.
and efficiency.
Other duties as assigned.
Benefits
Medical, Vision and Dental Insurance
PTO
Competitive Pay
401(k) Retirement Savings Plan
Life Insurance
Disability Insurance
Hotel Room Discounts
Ongoing Training and Career Development
Qualifications
Education: High School Diploma or GED required
1-3 years of full-service banquet experience as server and set up person
Prior management experience required
Ability to communicate effectively both verbally and in writing with a strong understanding of the English language
Knowledge of basic computer skills
Ability to meet deadlines and ensure thorough completion of duties
Requires the ability to walk and stand during long lengths of time
Able to lift up to 50 lbs.
on a regular and continuing basis
May be required to lift trays of food or food items weighing up to 30 lbs
Push and pull carts and equipment weighing up to 250 lbs.
occasionally
Climb steps in hotels that do not provide elevators
Must maintain a neat, clean and well-groomed appearance
About Us: At Regency Hotel Management, hospitality is who we are—and what we do best.
Since 1965, we've been leaders in driving maximum profit while creating asset value for clients.
Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience.
Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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