The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Customer Service Assistant- Floater across the library system.
*Position(s):*
Customer Service Assistant – Various Departments/Locations assigned as needed
*Status:*
32 hours per week
*Salary:*
$13.
30/hour plus benefits
*Qualifications: *High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; must be insurable under the library’s automobile/vehicle insurance policy; must be available daytime, evenings, and weekends.
*Job Responsibilities:*
Under the supervision of the Assistant Director, the Customer Service Assistant - Floater will perform a variety of library procedures at all of our library locations, as needed; provide high quality customer service, programs, and materials to Library clients; and promote Library service to all customers.
Main duties include but are not limited to:
* Provides professional quality circulation, reference, and reader’s advisory service to customers
* Interprets customer needs and refers them appropriately
* May plan, prepare, present, and/or assist with library programs
* Provides new customers with information about the Library; promotes Library information, services, and programs
* May prepare and coordinate customer collections
* Provides Mobile Services Support
*Job Requirements:*
* Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills
* Computer knowledge including Internet searching, familiarity with Microsoft Word, email skills, and file management
* Comfortable with Mobile Technology (Tablets, E-readers, Laptop, Digital downloads)
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Interested persons should submit a completed job application along with a letter highlighting skills and experience in relation to this job posting on our company website:
https://www.
tusclibrary.
org/content/customer-service-assistant-floater-0
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Applications can also be directed to:
Megann Hohman
Human Resources Specialist
Tuscarawas County Public Library System
121 Fair Avenue NW
New Philadelphia, OH 44663
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Job Types: Full-time, Part-time
Pay: From $13.
30 per hour
Expected hours: 32 per week
Benefits:
* Dental insurance
* Flexible schedule
* Health insurance
* On-the-job training
* Paid time off
* Vision insurance
Experience level:
* 1 year
Shift:
* Day shift
* Evening shift
* Morning shift
* Rotating shift
Weekly day range:
* Monday to Friday
* Rotating weekends
* Weekends as needed
Work setting:
* In-person
Work Location: In person
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