Insurance Customer Service Representative

```*Job Overview*``` Join the Thomas Turnipseed Allstate Agency.
Thomas Turnipseed has been in business with Allstate for 20 years.
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.
This is an excellent opportunity for someone who enjoys helping others and has a passion for delivering outstanding customer experiences.
```*Responsibilities*``` - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide accurate information regarding insurance coverages, policy changes, claim submissions, and billing clarification - Resolve customer complaints or issues with patience and empathy - Conduct outbound calls to follow up on customer inquiries or to provide additional information - Perform billing tasks accurately and efficiently ```*Qualifications*``` - Previous experience in customer service or a related field is preferred - Excellent phone etiquette and strong communication skills - Strong problem-solving skills and ability to analyze situations quickly - Proficient in data entry with attention to detail - Ability to work in a fast-paced environment while maintaining a positive attitude -Property and Casualty or Personal Lines in Ohio (Preferred but not required) -Open position is Wednesday-Friday, 9-5 If you are passionate about providing exceptional customer service, have excellent communication skills, and enjoy working in a dynamic team environment, we would love to hear from you.
Apply today to join our team as a Customer Service Representative for Allstate! Job Type: Part-time Pay: $15.
00 - $17.
00 per hour Expected hours: No less than 24 per week Benefits: * On-the-job training * Paid time off Experience level: * 1 year Shift: * Day shift Weekly day range: * No weekends Work setting: * In-person * Office Ability to Relocate: * Carrollton, OH 44615: Relocate before starting work (Required) Work Location: In person