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Customer Service Assistant- Children's Department

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Posted : Friday, August 23, 2024 05:28 PM

The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Customer Service Assistant in the Children’s Department at the Main location.
*Position(s):* Customer Service Assistant – Main Children's Department *Job Status: *20 hours per week *Qualifications: *High School Diploma or equivalent; experience with children preferred; library experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available some evenings and some Saturdays.
*Job Responsibilities:* Under the supervision of the Children's Services Manager, the Customer Service Assistant will perform a variety of library procedures; provide high quality customer service, programs, and materials to Library clients; and promotes Library service to all customers.
Duties include but are not limited to: * Provides quality circulation, reference, and reader’s advisory service to customers * Plans, prepares, presents, and/or assists with library programs for children ages birth through 5th grade and families * Plans, prepares, presents, and/or assists with library outreach programs for children and families * Assists customers with technology-related questions * Provides new customers with information about the Library; promotes Library information, services, and programs * Provides Mobile Services Support * May prepare and coordinate displays and customer collections * Interprets customers’ needs and refers them appropriately *Job Requirements:* * Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills * Computer knowledge including Internet searching, familiar with Microsoft Word, e-mail skills and file management * Comfortable with Mobile Technology (Tablets, E-readers, Laptops, Digital downloads) Interested persons should submit a completed job application, available on the library’s website at www.
tusclibrary.
org/employment, along with a letter highlighting skills and experience in relation to this job posting, to: Megann Hohman Human Resources Specialist humanresources@tusclibrary.
org Tuscarawas County Public Library System 121 Fair Avenue NW New Philadelphia, OH 44663 Job Type: Part-time Pay: From $13.
30 per hour Benefits: * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Retirement plan * Vision insurance Schedule: * Day shift * Evening shift * Monday to Friday * Weekends as needed Work Location: In person

• Phone : NA

• Location : 121 Fair Av NW, New Philadelphia, OH

• Post ID: 9003888114


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