```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments
- Coordinate with housekeeping to ensure clean and well-maintained guest rooms
- Maintain a neat and organized front desk area
```Requirements```
- Previous experience in hospitality or customer service preferred
- Excellent phone etiquette and communication skills
- Knowledge of hotel operations and guest relations
- Strong problem-solving abilities and ability to handle difficult situations with patience and professionalism
- Proficiency in hotel management software systems (e.
g.
, property management systems)
- Ability to work flexible hours, including nights, weekends, and holidays
- Multilingual skills are a plus
This position offers an opportunity to work in a dynamic hotel environment with a focus on providing exceptional guest service.
We offer competitive pay rates, employee discounts, and opportunities for career advancement within the hospitality industry.
If you have a passion for hospitality and enjoy interacting with guests from around the world, we would love to hear from you.
Please note that only qualified candidates will be contacted for an interview.
Job Types: Full-time, Part-time
Pay: From $12.
00 per hour
Expected hours: 24 – 32 per week
Benefits:
* Employee discount
* Flexible schedule
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Every weekend
* Holidays
* Morning shift
* Rotating weekends
* Weekends as needed
Work setting:
* In-person
Work Location: In person
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