Accounts Receivable Professional II

How do you manufacture the world’s cleanest alloy steel? How do you help your customers push the bounds of what’s possible? With a smart and passionate team of people who are focused on a strong set of core values, on giving their best every day, and who are proud of the contributions they’re making to our company and community.
People who want to make a difference.
This role is eligible for a hybrid work schedule.
Purpose and Scope The purpose of this position is to support the Accounts Receivable and Credit functions within TimkenSteel.
The primary responsibilities are to investigate and resolve disputes on assigned customer accounts along with investigation and resolution of past-due invoices.
Disputes may arise as a result of customer short or over-payments.
These can be a result of pricing, quantity or surcharge differences, quality issues, or returned goods.
The AR Professional II will research the discrepancies and determine the appropriate resolution.
Once investigated, the AR Professional II will create debit or credit memos to adjust the customer account.
This role also supports the Cash Application team to resolve issues with the application of customer payments to invoices.
In addition to dispute resolution, this role prepares monthly reporting on disputes and performs reconciliations of customer accounts.
Responsibilities Act as a recognized expert in dispute resolution Develop a process to reduce the number of disputes and prevent the aging of the dispute items.
Follow-up and monitoring of customer accounts, matching and clearing memos Monitoring e-mail inbox to ensure all messages are addressed timely and correctly through investigation and identification of root cause Ensure debit/credit memos are issued timely Manage collection for past due invoices, work to ensure customers pay according to terms.
Contact assigned customers when invoices go past due.
Develop relationships with the customer’s AP team.
Monitor customer accounts for slowness and alert the Manager of Credit/AR of any deterioration in payment trends or changes in the account activity which signal issues with the customer.
Manage reserves for customer disputes, surcharges and customer returns.
This includes account analysis, reconciliations and issuance of customer memos as needed.
Support the Credit and AR department in all activities needed for the department to function properly, including cross-training other employees and acting as a backfill for activities assigned to others.
Ensure compliance with all financial and SOX controls, including audit support for appropriate documentation, and participation in SOX testing as needed.
Maintain and update work documentation on all assigned activities.
Minimum Qualifications High school diploma; with 7 years of experience in accounts receivable; OR Associate degree in accounting or related field; with 4 years of experience in accounts receivable; OR Bachelor's degree in accounting or related field; with 2 years of experience in accounts receivable Preferred Qualifications High school diploma; with 8 years of experience in accounts receivable; OR Associate degree in accounting or related field; with 5 years of experience in accounts receivable; OR Bachelor's degree in accounting or related field; with 3 years of experience in accounts receivable Technical/Functional Skills Strong PC and Microsoft Office skills including Excel (formulas, pivots, analysis) Ability to write and speak clearly, easily communicating complex and technical ideas.
Ability to solve problems related to the origin of disputes and errors in cash application Functional knowledge of SAP; SAP 4HANA experience a plus Understanding of the customer sales process including pricing, surcharges, rebates and other common customer agreements Understanding of the general ledger and balance sheet, including the various reserves for customer related items.
Ability to understand the impact of customer issues on the financials.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.