The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Customer Service Assistant at the Strasburg location.
Position(s):
Customer Service Assistant – Strasburg
Status:
15 hours per week
Salary:
$13.
30/hour plus paid holiday, vacation, and sick time
Qualifications: High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available evenings and weekends.
Job Responsibilities:
Under the supervision of the Branch Supervisor, the Customer Service Assistant will perform a variety of library procedures; provide high quality customer service, programs, and materials to Library clients; and promotes Library service to all customers.
Duties include but are not limited to:
Provides quality circulation, reference, and reader’s advisory service to customers
May plan, prepare, present, and/or assist with library programs
Provides new customers with information about the Library; promotes Library information, services, and programs
Provides Mobile Services Support
May prepare and coordinate customer collections
Interprets customers’ needs and refers them appropriately
Assists with maintaining a clean and welcoming library environment
Job Requirements:
Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills
Computer knowledge including Internet searching, familiar with Microsoft Word, e-mail skills and file management
Comfortable with Mobile Technology
Tablets, E-readers, Laptop
Digital downloads
Interested persons should submit a completed job application along with a letter highlighting skills and experience in relation to this job posting through the online portal or directly to:
Megann Hohman
Human Resources Specialist
Tuscarawas County Public Library System
121 Fair Avenue NW
New Philadelphia, OH 44663
No phone calls, please.
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